Legal Documents

Golbat App's Terms & Conditions – Please read before registering

This page clearly sets out all the terms, rights, and responsibilities for using Golbat App. We recommend reading through everything once before opening an account.

Last Updated: January 2026

This document contains

Account Policy
Deposit & Withdrawal Terms
Bonus & Promotion Terms
Betting & Casino Policy
KYC Verification Process
Responsible Gaming

Key Highlights of the Terms & Conditions at a Glance

The most important rules to know when using your Golbat App account

Age Restriction: 18+

Golbat App is strictly for users aged 18 and above. Age is verified at registration and subsequently confirmed through KYC documents.

Single Account Only

Each person may register only one account. Creating multiple accounts is prohibited and may result in account closure.

Payment Policy

All deposits and withdrawals must be made through a verified payment account registered in your own name. Third-party transactions are not accepted.

Bonus Terms & Conditions

Every bonus comes with wagering requirements. You must place a specified amount in bets before a bonus can be withdrawn. Full details are provided alongside each offer.

Data Privacy

Your personal information is secure and protected with SSL encryption. We never sell your data to any third party.

Responsible Gaming

Golbat App places responsible gaming at the top of its priorities. Budget limits and self-exclusion tools are available to all users.

1

General Terms & Conditions

By using the Golbat App website or app, you agree to be fully bound by these Terms & Conditions. If you object to any of these terms, you should refrain from using the platform. These terms constitute a legally binding agreement between Golbat App and all of its users.

Golbat App operates under an international gaming license and complies with all applicable laws and regulations. We reserve the right to update these terms and conditions at any time, and users will be duly notified of any changes.

These terms and conditions have been written in Bangla for the convenience of users in Bangladesh. However, in the event of any legal dispute, the English version shall take precedence.

The following fundamental conditions apply to your use of Golbat App's services:

  • You must be at least 18 years of age
  • You must not be located in a country where online gaming is strictly prohibited
  • All information provided must be accurate and truthful
  • You are solely responsible for the security of your own account
2

Account Opening & Management Policy

To register on Golbat App, you will need a valid mobile number, your full name, and date of birth. Only one account may be created per mobile number. If the same person is found operating multiple accounts, all accounts will be closed and balances may be forfeited.

Never share your account password or login details with anyone. If you suspect unauthorized access to your account, contact our support team immediately. Golbat App is not liable for any account misuse resulting from a user's failure to maintain their own security.

Account Status Reason Recovery
Temporarily Suspended Verification in Progress Active Upon KYC Completion
Locked Suspicious Activity Decision following investigation
Permanently Closed Terms Violation / Fraud Non-Recoverable
Self-Exclusion At the User's Request After a Set Period
3

KYC Verification Process

Know Your Customer (KYC) is Golbat App's identity verification process. It is mandatory under international regulations to prevent money laundering and ensure account security. KYC must be completed before your first withdrawal or any transaction exceeding a specified amount on Golbat App.

KYC verification is generally completed by following the steps below:

1
Upload National ID
Upload clear photos of both the front and back of your NID. Blurry or cropped images will not be accepted.
2
Selfie Verification
Take a selfie holding your NID. Both your face and the NID must be clearly visible in the photo.
3
Proof of Address
A utility bill, bank statement, or other official document showing your name and address.
4
Payment Method Verification
A screenshot of your bKash or Nagad account clearly showing the registered number and name.

KYC verification is typically completed within 24–48 hours of document submission. For urgent cases, please contact us via live chat.

4

Deposit Rules

To make a deposit on Golbat App, log in to your account and go to the Payment section. The minimum deposit amount is ৳100. Deposits are only accepted from payment methods registered in your name.

  • bKash: Minimum ৳100, processed instantly
  • Nagad: Minimum ৳100, processed instantly
  • Rocket (DBBL): Minimum ৳100, processed instantly
  • Bank Transfer: Minimum ৳1,000 · 1–2 business days
  • Crypto (USDT): Minimum 10 USDT, 15–30 minutes

If a deposit is delayed in processing, it will be automatically returned. However, Golbat App is not liable for any loss resulting from incorrect information provided by the user.

If you deposited via a particular payment method, it is recommended — though not always mandatory — to withdraw through the same method.

5

Withdrawal Terms & Process

To withdraw winnings from Golbat App, your account must be KYC-verified. The minimum withdrawal amount is ৳500. Winnings earned from bonuses are subject to wagering requirements before they can be withdrawn.

Withdrawals are typically processed within 10 seconds to a maximum of 4 hours after submission. Some withdrawals may take longer due to security verification.

  • Once a withdrawal request has been submitted, it may not be possible to cancel it
  • Withdrawal requests to unverified payment methods will be rejected
  • Golbat App may request additional verification for any suspicious transactions
  • Large withdrawals (৳50,000+) may be subject to source verification once a month
6

Bonus & Promotion Rules

Golbat App regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming. The general bonus rules are outlined below:

  • Welcome Bonus: New members receive a 100% bonus on their first deposit, up to ৳20,000. Wagering requirement: 20x.
  • Free Spins: Usable on selected slots games only; wagering requirements apply to any winnings.
  • Cashback: A portion of your weekly losses is returned to you. Withdrawable with no wagering requirement.
  • Reload Bonus: Exclusive offers for members on their next deposit.

Multiple bonuses cannot be active at the same time. Any attempt to claim bonuses through fraudulent means will result in account termination and forfeiture of all associated winnings.

7

Betting & Casino Game Rules

Golbat App offers betting on cricket, football, and a range of other sports. Once a bet is confirmed, it cannot be changed or cancelled. For live betting, any bet that is not accepted due to a system delay or internet issue will not be considered valid.

Casino games use RNG (Random Number Generator) technology that is certified by independent third parties. The RTP (Return to Player) rate for each game is available in the game's information section.

  • Golbat App reserves the right to review any bets or winnings resulting from a system error
  • Intentionally exploiting system errors is strictly prohibited
  • A bet will not be valid if no confirmation email or SMS is received
8

Prohibited Activities & Penalties

The following activities are strictly prohibited on Golbat App. Violating these restrictions may result in permanent account closure and forfeiture of all balances:

  • Creating or operating multiple accounts
  • Registering with False or Someone Else's Information
  • Bonus Abuse or Bonus Layering
  • Using hacking tools, cheating software, or bots
  • Money laundering or illegal transactions
  • Using Third-Party Payment Methods
  • Match Fixing or Betting Based on Inside Information

Golbat App uses advanced technology to detect suspicious activity. If misconduct is identified, the relevant authorities may be notified.

9

Responsible Gaming Policy

Golbat App believes gaming should be purely for entertainment and must not have a negative impact on anyone's life. That is why we place responsible gaming at the top of our priorities.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limit: Set a maximum stake limit per bet
  • Cooling-Off Period: Option to take a 24–72 hour break
  • Self-Exclusion: Temporarily disable your account for 1 week to 6 months, or deactivate it permanently
  • Reality Check: Your gaming time and spending summary is displayed at regular intervals

If you feel you may have a problem with gaming, please let our support team know. We will assist you with complete confidentiality.

10

Changes to Terms & Their Effect

Golbat App reserves the right to update these Terms & Conditions at any time. Users will be notified in advance of any significant changes via their registered email or SMS. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

If anything in these terms is unclear, email us at [email protected] or reach out via live chat. Golbat App is committed to maintaining full transparency for the benefit of all users.

With these Terms & Conditions Privacy Policy & Responsible Gaming PolicyPlease read before proceeding.

Frequently Asked Questions

KYC verification on Golbat App typically requires three types of documents. First, your National ID (NID) — clear photos of both the front and back. Second, a selfie holding your NID, with both your face and the NID clearly visible. Third, a screenshot of your payment method showing the account number and name. In some cases, proof of address may also be requested, such as a utility bill or bank statement. This verification process is part of international anti-money laundering regulations and is essential to protect your account from unauthorized use.

The core betting rules for football, tennis, basketball, and other sports are essentially the same as for cricket, though certain details vary by sport. In football, you can bet on match results, goalscorers, half-time scores, corner kicks, and more. Golbat App offers the widest range of markets for La Liga, World Cup, and Champions League matches. The key difference lies in how odds and payouts are calculated — these are set individually for each sport. In live betting, football odds can shift every minute during a match, so quick decision-making is essential.
Have you read the terms?

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Terms & Conditions Summary
Key Things to Remember
Must be at least 18 years old
Only one account permitted
Use Your Own Payment Method
Meet the wagering requirements for your bonus
Faster withdrawals with completed KYC
Play Responsibly
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