Personal Data Protection

Golbat App's Privacy Policy – Your data is completely safe with us

Golbat App takes the privacy of your personal data extremely seriously. Everything you need to know — what data we collect, why we collect it, and how it's kept safe — is explained in detail here.

Last Updated: January 2026
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Your Data is Secure
256-bit SSL encryption active
SSL Secured
2FA active
GDPR Compliant
No third parties

Core Privacy Policy Commitments

Golbat App's commitment to protecting your data

Military-grade encryption

All your data is protected with 256-bit SSL/TLS encryption — the same technology trusted by banks and government agencies, and the same standard Golbat App holds itself to.

Never sold to third parties

Golbat App never sells your personal information to advertisers or third parties under any circumstances. Your data is used solely to improve the platform.

Two-Factor Authentication (2FA)

With Two-Factor Authentication enabled, accessing your account requires both your password and a mobile OTP. Unauthorized access becomes virtually impossible.

Compliant with international standards

Fully compliant with GDPR and international data protection laws. Every step — from data collection to deletion — is governed by established regulations.

Minimal data collection

Golbat App collects only the data that is strictly necessary. No unnecessary information is requested or stored.

Right to Erasure

You can request deletion of your personal data at any time. Golbat App will process the request unless prevented by a legal obligation.

Golbat App Security Levels

Data Encryption
0%
Account security
0%
Payment Security
0%
Data Privacy
0%
Server Security
0%
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What data do we collect?

Golbat App collects certain information necessary to provide its services. This is done transparently and only with your consent. The data collected can be broadly grouped into three categories.

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Identity information
Name, date of birth
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Contact Information
Mobile, Email
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Address
Billing Address
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Payment information
bKash/Nagad number
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Device information
IP, Browser
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Usage data
Game history

During registration, we collect your name, mobile number, date of birth, and email address. National ID and proof of address are required during KYC verification. Your bKash or Nagad number is stored for payment processing, but your full password or PIN is never collected.

When you use Golbat App, certain technical information is collected automatically — such as your IP address, browser type, and device type. This is necessary to ensure platform security.

2

How is the collected data used?

Data collected by Golbat App is used only for defined purposes — never beyond them. The primary uses are outlined below:

  • Account management: For login, security verification, and identity confirmation.
  • Payment processing: To process deposits and withdrawals accurately.
  • Customer Support: To resolve issues and respond to your questions.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Platform improvement: Analytics to improve the user experience.
  • Legal obligation: Anti-money laundering and regulatory reporting.

Your consent is obtained before any promotional emails or SMS are sent. You can withdraw that consent at any time.

3

How long is data retained and where is it stored?

Golbat App's servers are housed in internationally accredited data centers. All data is stored in encrypted form and can only be accessed by authorized personnel when necessary.

Data is retained for as long as your account remains active. Upon account closure, most data is deleted; however, certain information must be kept for a specified period to meet legal requirements:

  • Transaction records – up to 5 years (legal obligation)
  • KYC documents – up to 3 years after account closure
  • Gaming history – up to 2 years
  • Support conversations – up to 1 year

Through regular security audits and data backups, Golbat App ensures your information remains protected. Should there ever be a risk of a data breach, you will be notified immediately.

4

Who may your data be shared with?

Golbat App does not sell or rent your personal data. However, limited information may be shared with trusted third parties where necessary to operate the service:

  • Payment Processor: Limited data is shared with payment partners, including bKash and Nagad, solely for processing transactions.
  • Identity Verification Services: Authorized providers that assist with the KYC process.
  • Regulatory Authority: When required by government authorities under legal obligation.
  • Technology infrastructure: Cloud service providers bound by strict confidentiality agreements.

The third parties listed above are contractually bound to uphold our privacy standards. They may not use the data for any purpose beyond what has been specified.

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Cookies & Tracking Technologies

Cookies are used on the Golbat App website and app. Cookies are small data files stored in your browser or on your device. They help improve your experience and keep the platform running smoothly.

You can disable optional cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working correctly.

6

How do we keep your data safe?

Golbat App uses a multi-layered security strategy to protect your data. Rather than relying on a single method, we apply multiple tiers of protection so that if one layer is ever compromised, the others continue to keep your information secure.

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted. No third party can intercept or read them.
  • Two-Factor Authentication (2FA): In addition to your password, an OTP is sent to your mobile — doubling your account security.
  • Firewall & IDS: Advanced systems to detect and block unauthorized access.
  • Regular Security Audits: Third-party cybersecurity specialists conduct regular system audits.
  • Staff training: All staff are trained in data protection and bound by confidentiality agreements.

Your password is never stored in plain text — it is converted using the bcrypt hashing algorithm. Not even our staff can view your actual password.

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Your Data Rights

As a Golbat App user, you have several important rights regarding your personal data. To exercise these rights, email us at [email protected] or reach out via live chat.

Right to access your data

You can request a copy of all personal data we hold about you.

Right to Data Rectification

You can request corrections to any information that is inaccurate or incomplete.

Right to Erasure

You can request complete deletion of your data, unless we are required to retain it by law.

Right to object to processing

You have the right to object to the use of your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to restriction of processing

You may request that data processing be restricted under certain circumstances.

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Child protection policy

Golbat App strictly prohibits providing services to anyone under the age of 18. We never knowingly collect or process data from minors.

If any minor's information is ever collected by mistake, it is permanently deleted as soon as we become aware, and the associated account is immediately closed.

If you suspect a minor is using Golbat App, please contact [email protected] immediately. We will take prompt action.

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Privacy Policy Updates

Golbat App may update this Privacy Policy from time to time. Changes may occur due to technological developments, updates in legislation, or improvements to the service.

For significant changes, you will be notified in advance via your registered mobile number or email. Minor updates will be reflected by a revised date on this page.

Continued use of Golbat App after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

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Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact the Golbat App privacy team.

Live Chat
24/7 Bangla Support
Response time
Up to 48 hours

Frequently Asked Questions

Enabling Two-Factor Authentication (2FA) on Golbat App is straightforward. Log in to your account and click the profile icon in the top-right corner. Go to the Settings or Security section, where you will find the "Two-Step Verification" or "2FA" option. Once enabled, an OTP will be sent to your registered mobile number — enter it to confirm. From that point on, every login will require both your password and the 6-digit code sent to your phone. Even if someone obtains your password, they cannot access your account without your mobile device. Enabling 2FA is strongly recommended.

To earn free spins and daily check-in bonuses on Golbat App, simply log in to your account each day. After logging in, look for a "Daily Check-In" or "Free Spins" banner on the home page or in the Promotions section — clicking it will automatically credit the bonus to your account. Free spins are usually tied to specific slot games (such as Money Train or Wolf Gold). Winnings from free spins are typically subject to wagering requirements. Logging in on consecutive days increases your daily rewards, with special bonuses available at five- or seven-day streaks.
Safe & secure

Play on Golbat App knowing your data is fully protected

Read our Privacy Policy? Register with confidence — your data is completely safe with us.

SSL Secured
2FA Protection
Data never sold
Security Summary
All Data Encrypted
Passwords stored as hashes
Your Data Is Never Sold to Third Parties
Regular Security Audits
Right to Erasure
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